These Terms & Conditions apply only where the Client has been explicitly directed to them by Ryan Grant. Where no such direction has been made, the terms set out in Ryan Grant’s written booking confirmation (email or message) shall take precedence.
By paying a booking fee (deposit) or confirming a booking in writing, the Client agrees to be bound by these Terms.
1.1 Bookings are for the professional entertainment services of Ryan Grant unless otherwise agreed in writing.
1.2 A “booking” means the engagement of Ryan Grant to perform live music and/or DJ services at an event, wedding or function on a specified date, time and location.
1.3 All bookings are based on the services provided, not on guest numbers, budgets, or the Client’s personal circumstances.
1.4 Written correspondence (including email, text message or letter) confirming the event date, location, booking duration, performance details and agreed fees constitutes a legally binding contract.
2.1 A non-refundable booking fee (“deposit”), as agreed at the time of booking, is required to secure the date. Unless otherwise agreed in writing, no booking is confirmed until the deposit has been received.
2.2 The remaining balance is payable by bank transfer no later than three (3) weeks prior to the event date, unless otherwise agreed in writing.
2.3 Once paid, the balance is non-refundable except where required by law.
2.4 Alternative payment methods may only be used if agreed in writing by Ryan Grant.
3.1 The Client must provide accurate event details (including venue address, timings and access arrangements) in writing prior to the event.
3.2 The Client is responsible for ensuring appropriate event or wedding insurance is in place.
3.3 The Client must provide:
Access to a suitable electrical power supply
A safe and appropriate performance area
Reasonable parking or loading access
3.4 The Client shall provide basic refreshments (soft drinks) during the engagement.
4.1 Performance times may be flexible within the agreed booking duration.
4.2 If no specific booking duration has been agreed in advance, performance times remain subject to Ryan Grant’s availability.
5.1 All cancellations must be made in writing and take effect from the time notice is sent.
5.2 The booking fee (deposit) is non-refundable in all circumstances.
5.3 Cancellations due to change of mind, altered priorities, financial reasons, guest numbers, relationship changes, or general personal circumstances do not release the Client from their contractual obligations.
Cancellation charges represent a genuine pre-estimate of loss, taking into account loss of income, the likelihood of the date being rebooked, and administrative costs.
| Notice Period Before Event | Cancellation Charge |
|---|---|
| 365 days or more | 25% of the remaining balance |
| 120–364 days | 50% of the remaining balance |
| 119 days or fewer | 100% of the remaining balance |
6.1 Any applicable cancellation charge must be paid within 14 days of written cancellation.
6.2 If Ryan Grant rebooks the cancelled date for an equivalent engagement, he may, at his discretion, reduce any outstanding cancellation charge. This is not guaranteed.
6.3 Any waiver, reduction of fees, postponement, or alternative arrangement offered by Ryan Grant shall be entirely at his discretion, shall not constitute a variation of these Terms unless confirmed in writing, and shall not create a precedent for any future booking.
7.1 The unavailability, closure, cancellation or change of the Client’s chosen venue shall not in itself constitute grounds for cancellation without charge where the event can reasonably proceed at an alternative location.
7.2 Where the event can reasonably be relocated, the booking shall remain in force and all agreed fees shall remain payable in accordance with this agreement.
7.3 The Client agrees to use reasonable efforts to secure an alternative venue where required.
8.1 Ryan Grant will only consider waiver, postponement or variation of cancellation terms in the event of:
Bereavement of the Client or an immediate family member, or
Serious illness or medical emergency affecting the Client,
where the event cannot reasonably proceed.
8.2 Any such request must be supported by appropriate evidence if requested.
8.3 Any concession offered under this clause is entirely at Ryan Grant’s discretion, does not amend these Terms unless confirmed in writing, and does not create a precedent for future bookings.
9.1 If Ryan Grant is prevented from performing due to circumstances beyond his reasonable control which make performance impossible (including but not limited to government restrictions, natural disaster, epidemic, serious illness, accident, or other force majeure events), Ryan Grant shall not be liable for any failure to perform.
9.2 The closure, cancellation or unavailability of the Client’s chosen venue shall not constitute force majeure where the event could reasonably take place at an alternative location.
9.3 Only where the event itself cannot reasonably proceed at any location due to circumstances beyond the control of both parties shall the contract be considered frustrated.
9.4 In such circumstances, any sums already paid shall not be refundable except where required by law.
9.5 Ryan Grant may, at his sole discretion, offer the option to transfer the booking to a new date, subject to availability. Where a rearranged date is offered and accepted, all payments shall be carried forward.
9.6 Any such transfer, waiver or reduction shall not create any future entitlement or precedent.
10.1 If Ryan Grant is unable to attend or perform due to circumstances beyond his reasonable control, including but not limited to:
Serious illness or injury
Bereavement or emergency
Vehicle breakdown or accident
Fire or theft of equipment
Severe or unavoidable travel disruption
…all monies paid in respect of the booking will be refunded in full within 14 days.
10.2 Where reasonably possible, Ryan Grant will use his professional network to assist in sourcing a suitable replacement performer of comparable standard. Any replacement agreement will be between the Client and that performer unless otherwise agreed.
11.1 Ryan Grant shall not be liable for indirect or consequential loss arising from cancellation or non-performance.
11.2 Nothing in these Terms limits or excludes liability where such limitation is not permitted by law.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales, and both parties submit to the exclusive jurisdiction of the courts of England and Wales.
